Contacts for Region KPLC Branch Business Head

(1) West Region – Nakuru
Jared Othieno (Region Manager)
0722 768 761 / 051 221 5344 ext 2053
jothieno @
Electricity House, Nakuru
*(Nakuru Town, Bahati, Gilgil, Molo, Rongai, Njoro & its environs)

(2) West Region – Eldoret
Haid Yusuf (Deputy Regional Manager)
0721 871 191 – 053 203 3011 ext 3217
yhaid @
KVDA Plaza, Eldoret
*(Eldoret Town, Iten, Kapsowar, Tambach, Kapsaret, Cheptiret, Burnt Forest, Kesses, Kaptagat, Soi, Nangili, Matunda, Turbo, Kipkaren & its environs)

(3) Coast Region
Joseph Mkomba (Regional Manager)
0725 675 398 – 222 5564 ext 2222
Jmkomba @
Electricity House, Mombasa
*(Mombasa Town, Changamwe, Kisauni, Likoni & its environs)

(4) Nairobi Region
Joseph Masimbo (Chief Manager)
0726 607 199 – 020 222 1251
Jmasimbo @
Electricity House, Nairobi
*(Nairobi CBD)

(5) Nairobi North
Joseph Gathuru (Deputy Regional Manager)
0722 305 191 – 320 1000 ext 1821
Jgathuru @
Mezzanine Floor, Stima Plaza
*(Muthaiga, Kitisuru, Parklands, Mathare, Eastleigh, Kiambu, Kasarani, Kahawa West, Runda, Westlands Shopping Center, Wangige, Lower Kabete, Ngara, Githurai […] )

(6) Nairobi South
Joshua Mwangi (Deputy Regional Manager)
0722 766 601 – 020 222 1251
Jmwangi @
Electricity House, Nairobi
*(Buruburu, Embakasi, Makadara, South B, Kimathi, Hazina, Industrial Area, Factories along Mombasa Rd, Shauri Moyo, Bahati, Jericho, Mbotela […] )

(7) Nairobi West
Zachary Anyona (Deputy Regional Manager)
0727 501 270 – 020 222 1251
Zanyona @
Electricity House, Nairobi
*(Nairobi West, South C, Upper Hill, Kileleshwa, Kenyatta Hospital, Madaraka, Langata, Ongata Rongai, Flyover, Magumu, Kijabe, Ndeiya, Maai-mahiu, Longonot & Kibiku)

(8) Mt. Kenya North
David Mwaniki (Regional Manager)
0716 430 287 / 061 203 0646 / 7 / 8
Dmwangi @
Stima House, Nyeri
*(Nyeri town, Naro Moru, Mweiga, Endarasha, Karatina, Mathira, Mukurweini, Othaya,
Tetu & its environs)

(9) Mt. Kenya South
Ezra Ndenderu (Deputy Regional Manager)
0733 245 684 / 067 22 320
Endenderu @
Thika Arcade, Thika
*(Thika town, Juja, Makuyu, Gatanga, Gatundu, Kandara & its environs)

Download a comprehensive list.


25 thoughts on “Contacts for Region KPLC Branch Business Head

  1. The customer care department should undergo training as to how to deal with customers over the phone…most are very rude and impatient and some are liars.i have been told that am not the only one with power problems so i wait and untill then theres nothing they can even hang up on me.seriously kplc..are u rily keen to having a brighter kenya with kind of rude staff that u have employed??

  2. There is avery notorious man in nairobi north region called jacob otieno.he is very rude and arrogant and thrice we have had an altercation because of his rudeness saying we shall get power when he is free. And everytime he has fixed our meter they are all faulty because we end up being the only house in the whole building with no power. Can our problem be fixed,and can jacob otieno also be dealt with and should know that without us there is no work for him??nkt.i stay in pangani area.

  3. Having paid for power connection in sept 2012 ,to my horror no connection yet.several visits to nyahururu have yielded empty promises .what else do i do?ref no e23102012080797

  4. Plz kplc i don’t understand how a whole estate would go without electricity for a whole month. The matter had been reported along time ago but no action has ever been taken,this is winda estate of Rongo town , being served by the kisii kplc .plz can you help us ?

  5. please assist a tree has fallen on the power lines subjecting gathugu residents to darkness.

  6. No one picks calls in Nakuru, makes you wonder why the same are published!!!!
    I have called the numbers for Nakuru Region for eternity???

    The PSTN numbers given are routed to a fax line, cmon!!!!

  7. I applied for new connection at Konya, (Kisumu) three months ago, since Sunday 13th march, a contractor has been visiting my site demanding for 5000/= before he can connect electricity and he is even saying that if I don’t pay him I wont be able to get electricity till October as that is when I am due, that even if I go or call KPLC office nothing much will be done as he is the one who has power over any connection. KENYA! OH MY KENYA! This is my first house I have built and am just wondering if this is what people go through, I don’t mind using kerosene or solar but if this is what it is, then this worries me a lot.

  8. I am a resident of kisumu town, i paid for a new meter on the 16th of December 2010 but upto now, the meter has not been fixed, my several visits to the KPLC offices has proved futile as they just tell me that they will bring the meter. is it really true that KPLC fixes the meter 3 days after payment of the required fee? Can the regional manager do something about this matter?

  9. Corrupt officer at Kerugoya Office.
    Pple are crying roundly. since the introduction of rural electrification,pple of Kimandi sub-location,Inoi location,Kiandieri Village had been applying for power. One they are given Quotation of over a million,two it takes more than 4 months to get a Quotation. Some are connected to power over 600metres radius while others are denied. Kindly send an audit team to save your reputation.

  10. Fed up with meru branch. From october 2010 and a sh 6500 to a one very tall man(the leader of the cartel) and yet no connection. Ref.E25302010090727. WHO WILL RESCUE US. Over to u lumumba.nkt!

  11. The phn numbers you have given are always unanswered and on Diverts.Was this a public relations affair?
    Why do we have power disconnections in Eastleigh always when we watching news and nice programmes in the evenings….KPLC wake and serve the pple!.

  12. Kplc,

    I live in Machakos kithini area, and we have not had elec since yesterday (6th Nov) at 3 pm. Telephone lines go unanswered and Nairobi South personnel Rachel does not have any other number. Can something be done ASAP? And please give us a number that will not go unanswered.

  13. I cant even appreciate one single moment of your service,this is because i have been paying my power bill yet your officers in Zimmerman headed by one Mr Weru are busy disconnecting the power from the post.Should you take time and explain this to me? i pay for my account but i am not ready to be accountable for other people’s accounts.
    I am also fed up by visiting your office at Stima Plaza only to be given false promises by your sweet talking staffs.
    I am also thinking of withdrawing my account and can do with candle or paraffin.
    This is the fourth time for me to complain without any tangible result.
    So much fed up

  14. we paid for the connection,and power line was put upto the house.However,every day we are told we cannot pay for meter as nairobi have to authorise.This is in munanda farm,subukia,sidai project.We need power now so that KPLC can earn!
    Our many visit to nakuru office is not helping as they say Nairobi have to authorise.Cant believe some of the things we hear, as only a simple email is being waited for.

  15. i paid for a new connection in full more than two weeks ago in Ongata Rongai but so far i have not be served by KPLC.

    Do i need to pay any other monies to the KPLC team charged with the responsibility of connectin the power ? and will i get a receipt for that transaction?

    who do i get a refund of the meter which i paid twice because counter 7 personnel at electricity could not hear of the new connection fee paid in full but wanted the meter fee paid separetely at that counter nothing more nothing less.

    This is not acceptable for such kind of service.We want to move this country forward by servicing our customer with deligence and commitment without asking for bribes.

  16. Hello KPLC, is there anyone to serve the public? The cell numbers provided here goes unanswered most of the times.

  17. hi KPLC

    I paid for the above service 4 weeks ago and signed the contract 2 weeks ago.

    So far, a cable has been wired to my house from the nearest pole in Kitengela almost a week ago

    I am still waiting for a cut-out and meter to be fitted

    How long will this take???

    I tried mailing “” and i got

    “This is an automatically generated Delivery Status Notification.

    Delivery to the following recipients failed.


  18. Dear KwikFix

    Was concerned how soon we can get power connect at Ndaragwa area of Nyahururu.
    (Area with the mobile phone masts).
    I have seen the wired poles in place but not empowered yet?
    We have waited for this opportunity to live life for a long time
    Your quick response will be appreciated.

    Kind regards


    • Ref. E24302011081295.
      Paid for power in 2011. Recently construction done.
      Cut out, meter, cable all in place. But power connection yet to be done. I have run out of patience. I mean it.

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