Guide on Filling your online HELB Loan Application Form

You will be required to create an account before you can access your Loan Application forms.

Please read the instructions as indicated below before proceeding to filling your application form. Ensure you adhere to the rules. In case of any difficulties, please contact the admin by clicking on Email admin .

The Online loan application process is divide into the following 3 categories.

STAGE 1: APPLICANT DETAILS (Main Tab)

This comprises of three sub categories as elaborated below.

Please fill each section before proceeding to the next item.

a) Step 1 of 3: Applicant:- Personal Details In this section, an applicant is required to fill out there personal information. Items such as Sub-location,Division,location etc should reflect information as per your National Identification Card.

b) Step 2 of 3: Applicant:- Residence Details In this section, an applicant is required to fill out there current place of residence information. Items such as Sub-location,Division,location etc should reflect your current place of residence and not as indicated in your ID Card.

c) Step 3 of 3: Applicant:- University & Loan Details In this section, an applicant is required to fill out there university and loan details.Specify how much loan you require and in case you need bursary this is the section to tick on.

STAGE 2: PARENTS DETAILS (Main Tab) This comprises of four sub categories as elaborated below. Please fill each section before proceeding to the next item.

a) Step 1 of 4: Parents/Guardian details – Parents Marital Status In this section, an applicant is required to fill out there parents marital information. Please specify whether you are an orphan or from a single parent. If either parent is deceased you will be required to provide details of their death certificates and attach certified copies of the same.

b) Step 2 of 4: Parents/Guardian details – Father details. This section is mandatory, if your father is alive. If you specify on the option NOT ALIVE, you wont be required to fill the details of your father.

c) Step 3 of 4: Parents/Guardian details – Mother details. This section is mandatory, if your Mother is alive. If you specify on the option NOT ALIVE, you wont be required to fill the details of your Mother.

d) Step 4 of 4: Parents/Guardian details – Family Expense Details In this section, an applicant is required to fill out there family expense details.This includes items such as food,clothing,rent etc. Please enter numeric values only without special characters or commas e.g. 5000 not 5,000.

STAGE 3: EDUCATION DETAILS (Main Tab)

This section has no sub categories. You will only fill your education details on the form capturing Primary, Secondary and any other enrollment after that.

***I tried it and got a database error, the profile could not be viewed and one could not move to the next section as provided for in the instructions. I have emailed the Admin waiting for response.

Repayment options of HELB Loans for Kenyans in the diaspora

Persons abroad may make direct money transfer to:

  • HELB collection A/C No. 300 040 012 Citibank, Nairobi
    Swift code is CITIKENA
  • HELB collection A/C No. 077-501 82 16 Barclays Bank, Plaza branch
    Nairobi
    Swift code is BARCKENX

Kindly notify HELB by e-mail or phone when transferring money. A receipt will then be issued.

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You  can also place a standing order for payment to be made through their credit cards by filling and submitting a duly filled CREDIT CARD AUTHORIZATION FORM (CCA); you can download the Credit Card Authority form at: http://www.helb.co.ke/Credit_card_authority_form.pdf

Repaying HELB Loans through Zain ZAP

HELB loanees can now repay their loans through Zain money transfer service ZAP.

On your phone, go to ZAP

1. Select ME2U
2. Select money
3. Select nickname (in this case nickname is HELB)
4. Enter amount e.g. 5000
5. Enter your secret password.
6. Confirm the transaction.
7. In the reference section, enter your national ID number.
8. You will instantly receive confirmation via sms from Zain.