Printing PIN certificate and log in procedures via the KRA Online Portal, post PIN registration process

At this point we are assuming you have registered (see earlier post) and having provided a valid email address. An email will be sent to your in-box confirming the registration and log in details enclosed. These will include:

  • the PIN (to be used as the user name)
  • the password (usually a one-off password, you’ll be required to change immediately you log in)
  • the security (seal) stamp (alphabets and numerals in an attached picture file)

Step-by-step process

  • Go to the KRA Online Services.
  • Enter your PIN, Password, and Security Stamp accordingly to access the Online Services.

For the first time you Login with a password given by KRA, you will be required to:

  1. Provide security stamp: however you will not be required to give the Security Stamp for subsequent Logins.
  2. Change your password: Please ensure that your new password is known only to you. (Password should be of 8 characters where 6 of them must be letters and 2 must be numbers). Subsequently you may change your password on a need basis.
  • If your new password conforms with the guidance above, a confirmation will be displayed; you can now go to the Main Menu link.
There are various options but we are concerned with Registration Certificate for now, click on the link button labeled ENQUIRE and your PIN Certificate will be displayed.
  • At the top right corner, find a printing icon to print your PIN Certificate.
  • Having achieved our objective; you can now safely sign out your account.
For further guidance please contact our KRA Call Centre on 020 4999999, or visit the nearest KRA Domestic Taxes Office or visit http://www.kra.go.ke.
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39 thoughts on “Printing PIN certificate and log in procedures via the KRA Online Portal, post PIN registration process

  1. There’s an android verification app available to verify kra PINs. Search for ‘kra pin checker’ on the play store

  2. Printing tax PIN certificate should be straight to the certificate but not going through long process.

  3. Hi
    Our good author said
    ‘There are various options but we are concerned with Registration Certificate for now, click on the link and your PIN Certificate will be displayed.’
    He/She forgot to give the name of the link; this link is the button labeled ENQUIRE

    Keep it up

  4. PLEASE, AM A CYBER CAFE OPERATOR I HAVE A LOT OF CLIENT WHO NEEDED SOME ASSISTANCE WHICH AM NOT ABLE TO ANSWER;
    1. WORN OUT PIN CERT. NEED TO HAVE A CLEAN ?
    2. HAVE APPLIED A PIN AT KRA CENTER TOLD TO COME AFTER SOME DAY IS IT POSSIBLE TO GET IT FROM A CYBER CAFE?

  5. i really hate this hustle of looking for where you can look for certificate n printing it while i already have the pin,password n da rest……y dont u jst simplify this by creating where we can easily find n print the certificate coz its da first step.

    • Please keep your nasty comments to yourself. If you cannot navigate through, then ask for help. Embrace change.

      KRA, kudos for going online. I was able to print my pin certificate by a click of a button. Thank you again.

  6. Kra staff……….u are sleeping on the job. I wonder who is your boss. do you ever listen to what people say, or kra is just another salary pay off point. just like the defunct ECK, you need to be sent where Kivuitu is. shame on you for introducing online services that you understand very little about.

  7. you will need to make your service more user friendly, the way it is now, is not in the true spirit of e-government. your site has either very little memory available or it is clogged with spywares and the most important service of printing a lost pin certificate is a nightmare. you got to do something urgently.

  8. printing the pin certificate is a nightmare. always being asked to check on your capslock
    i have tried almost 50 times to print it wasting my employers time to no success and i have given up .cant your developer make it user friendly?

    • Visit http://www.kra.go.ke/portal and enter your pin number as user name. Then enter a password. Fill the fields required to enable you have an account with KRA. Other instructions can be obtained from KRA website.

  9. I have been trying to print our certificate but experiencing problems. Please assist.

  10. there are those of us who registered for the PIN no long before online registration came,subsequently we were not given the username, password and the rest.somewhere along the way the PIN certificate got lost but I remember the PIN no.please give me a layman’s way of printing the PIN certificate without a lot of technicalities

    • Hi,Penina Lihanda,

      If you lost your kra certificate but you have pin No., just go to kra websit and click where it`s written “Get password existing tax payer” after you have click it, what you will do next is to enter your pin No. and resident, after that you will seleck the data, then the next is to fill the form and print it out.

      Thank you all.

    • my kra pin is already shown plus passward and security stamp but it has refused to show up the pin certificate for printing what do i do?

  11. Pingback: Tweets that mention Log in, PIN certificate printing via the KRA Online Portal, post PIN registration process « KwikFix -> the Kenyan info-ToolBox -- Topsy.com

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